Healthwatch Southampton Care Homes Project
Project Overview:
Healthwatch Southampton understands the pandemic has been a difficult time
for care homes; for the Staff, Managers, Care Home Owners, Unpaid Carers
and Relatives, and, of course, the Residents themselves. We also realise there
is a lot for people to feel proud of, and lots of reasons for celebration. We are
really interested in finding out more, and hearing your real-life stories of how life
has really been during the pandemic.
Why are we interested?
Whilst the media has done some reporting on care homes, most of the attention has
been on the NHS. At Healthwatch we are really keen to shine a positive light on
peoples’ experiences of care homes so we can draw together themes in
a report that highlights:
• Where things have worked really well
• Where there have been challenges, and how they’ve been overcome
• How Staff, Managers and Care Home Owners have gone the extra mile,
often in difficult circumstances
• What has been learned
• How the care home industry needs to adapt, in light of Covid, for the
future
• What all this has meant for relatives and residents
By doing this we can have influence on local decision makers, the care home
system, and the public to:
• Raise awareness of care homes and the challenges and achievements during the pandemic
• Celebrate these achievements
• Make recommendations for improvements, based on what you’ve told us
Care Homes Project Plan:
Phase 1: Focus Groups with Care Home Owners, Managers and Staff.
Phase One is currently underway- Book your tickets now for Zoom Focus
Groups:
Care Home Managers
17th and 19th May
Care Home Staff
24th and 26th May
Care Home Owners
2nd and 3rd June
Phase 2: An online survey directed at Carers, Unpaid Carers and Family and
Friends of residents.
Phase 2 is currently underway Click Here to take part in the survey.
Phase 3: Interviews with Residents.
If you wish to have a one to one interview instead please contact us via:
Telephone: 02380 216 018
Email: healthwatch@southamptonvs.org.uk
and we will schedule a time over the phone which is convenient for you!
We look forward to hearing from you