This week the Care Quality Commission (CQC) published the results of two inspections they conducted within Southampton, for Delrose, Holcroft House and Springfield House Care Home.
Inspections are rated using the following criteria:
- Outstanding – the service is performing exceptionally well.
- Good – the service is performing well and meeting our expectations.
- Requires improvement – the service isn’t performing as well as it should and we have told the service how it must improve.
- Inadequate – the service is performing badly and we’ve taken enforcement action against the provider of the service.
- No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Springfield House Care Home
Overall: Good
Safe: Good
Effective: Good
Caring: Good
Respnve: Good
Well-led: Good
See full report here
Holcroft House
Overall: Good
Safe: Good
Effective: Good
Caring: Good
Respnve: Good
Well-led: Good
See full report here
Delrose
Overall: Requires improvement
Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Respnve: Requires improvement
Well-led: Requires improvement
See full report here